What the Faq?
Video Q&A
Reputation
They say you’re as good as your last job? Well, in nearly 30 years, we’ve consistently delivered great last jobs and that’s why we are still around. If your reputation matters to you, work with a business that cares about their own. AND REMEMBER It takes many good deeds to build a good reputation, and only one bad one to lose it.
Bigger is Better
Size is totally irrelevant (don’t laugh, I don’t even have a small ego!) but size does cost. We have more relevant experience than most London agencies and because we’re not enormous or in Soho, we don’t charge their prices! If you’re happy working outside of london and just want great work at a fantastic price, then get in touch. AND REMEMBER Bigger isn’t keener Larger isn’t bolder Higher might be low inside When you need to lean upon a friendly shoulder Narrow’s just as good as wide See the mighty lion sittin there and crying bitten by a tiny flea Mammoth was colossal what’s he now? A fossil! Bet your life I’m glad I’m me
Brand
There are very few provincial agencies with 30 years history and fewer with as large portfolio of blue chip clients that have been long term clients. If you’re a brand manager with big ideas, but a small ish budget get in touch. AND REMEMBER Branding is the art of becoming knowable, likeable and trustable
Email Marketing
Done well there is no better way to address your clients. There is a huge hurdle to jump however as every man and his dog can create and send cheap emails. You’re competing with so much traffic, standing out will be tricky and being remembered unlikely. If you want to see results and a tangible ROI, instead of action without addressing the obvious issues get in touch. AND REMEMBER If you cannot do great things, do small things in a great way.
Testimonial
Blah blah blah! Its very easy to say great things about yourself, your business and your staff but it’s a little harder to get the client to say the same sort of stuff. Unless you really are great, in which case its reasonably easy! Get in touch and be prepared to say something nice. AND REMEMBER Trust people that tell you the truth. No matter how hard it is.
What Works Works
If we didn’t know what works when we started we sure do now! If you want to know what will work for your business get in touch. AND REMEMBER It doesn’t stop being magic just because you know how it works.
When choosing our company name. Those involved were young and clever and ‘creative’. We discussed our people creating more than just design for our clients, but objects of art that would stand the test of time. ‘Artefacts’ summed up our passion, and then some clever clogs mentioned we could change it to rtfacts using the r of Roger and the t of Tony! The rest is history and a salutary lesson in naming, that we have regretted many times since.
“a r t ?”
no RT
“a r t?”
“no R T the letter R Romeo T Tango”
We started with no clients and we were prepared to do anything to make a name for ourselves. From Interactive DVD’s (it was 1993), Direct Mail that popped and cracked and exploded, Advertising, Point of Purchase, Point of Sale, packaging, display, hoardings and we can print ANYTHING to website design.
We’ve never been limited to one industry, rtfacts did BT’s internal comms for 13 years and Cable&Wireless Worldwide’s change management program for 5 years and you learn a lot, but at the same time we had a diverse range of clients that were not in the least IT focused: furniture, food & drink, hospitality, technology, county and borough councils and the public sector. We all love the variety of work and personalities and long may it continue.
We have a selection of work available to view on our website, but we also are happy for clients to pop into the studio where we can show you samples of work we’ve done going back nearly 30 years and discuss in more detail what you are looking for. It’s very rare that we cannot show you an example of something we’ve done that’s similar or the same as what you’re after.
We put just as much creativity and work into creating something for a small company as we do with a big one, because we are passionate about what we do, and we want you to come back for more.
Size in this instance really doesn’t matter. The work and the relationship does.
Our largest single project to date was in excess of £200,000. The smallest less thean £200
PRINT: Exhibition stands, stationery, point of sale, point of purchase, direct mail, posters, adverts, brochures, catalogues, calendars, booklets, leaflets, signs, promotional items, special projects and so on…
WEB: Websites, CMS, apps, presentations, online banner adverts, document downloads, SEO, pay per click.
To get the best results out of a project it is helpful to know the following:
- Background of your company and what you do.
- Detailed information about the structure of the project and what the content will be.
- It is always helpful to have access to your company brand guidelines and the company logo artwork. If you can’t provide guidelines we can always use previous work to get an idea of your brand. If you don’t have the logo artwork (depending on the design) we can always recreate it.
- Your objectives such as: what is your product/service, who your customers are, and what desired action you want your potential customers to make.
- Budget and timescale.
We started in a recession and have worked through and succeeded through two financial events that have affected the global economy terribly and killed off many a weaker business.
Looking after our clients has always been our prime objective, so creating a business that has real legs and that’s been a safe pair of hands for so many, for so long, is very humbling and perhaps our greatest achievement…. to date! Surviving C19 will be more than many can handle and the ‘new normal’ can’t possibly be anything like the ‘old normal’, so we will all have to be prepared to change our ways and to be flexible.
Take Advantage of our
30 year’s of experience
We are grown ups with life experience and children. We don’t have our finger on every pulse but we we do have a clear view of what does and what does not work for businesses of all shapes and sizes, public and private sector.